Shipping  48-hour free shipping on orders over €60 express Chronopost, FedEx or DHL international 3-5 days

Cookie policy

Last updated: March 18, 2026

Website JAGWA Gel uses cookies and other trackers to ensure its proper functioning, to measure its audience, to improve the user experience and, subject to your consent, to offer content and advertisements tailored to your interests.

The purpose of this policy is to inform you clearly about the use of these trackers when you browse the site.

1. What is a cookie ?

A cookie is a small file placed on your device (computer, mobile phone or tablet) when you visit a website. It allows the website to recognize your browser, remember certain browsing information, or collect statistical data.

Other similar technologies may also be used, such as pixels, tags, or scripts. In this policy, the term "cookies" refers to all of these tracking technologies.

2. Why do we use cookies?

We use cookies for several purposes:

  • to ensure the proper functioning of the website and the shopping cart;
  • secure access to the site and forms;
  • to remember certain user preferences;
  • measure the site's audience and performance;
  • track conversions related to our advertising campaigns;
  • to offer, where appropriate, more relevant advertisements on certain platforms.

Some cookies are strictly necessary for the operation of the site and do not require your consent.

However, non-essential audience measurement, advertising or personalization cookies are only placed with your consent.

3. What types of cookies do we use?

a) Strictly necessary cookies

These cookies are essential for the website to function and to provide the services you request. For example, they allow:

  • to keep the contents of your basket;
  • to remember your session;
  • to secure payments;
  • to protect the forms against abuse;
  • to ensure the proper technical functioning of the site.

b) Audience measurement cookies

These cookies allow us to better understand site traffic, pages visited, user journeys, and to improve our content and performance.

We use, in particular:

  • Google Analytics / GA4

c) Advertising and conversion tracking cookies

These cookies allow us to measure the effectiveness of our advertising campaigns, track certain conversions and, where appropriate, offer more relevant ads on third-party platforms.

We use, in particular:

  • Google Ads
  • Meta Pixels
  • tik tok pixels
  • Google for WooCommerce

d) Cookies related to payments and security

When placing an order or using certain forms, technical trackers may be used by our service providers to secure transactions and prevent fraud.

This may include, in particular:

  • Stripe
  • PayPal
  • reCAPTCHA

e) Preference and personalization cookies

Some cookies may remember your browsing or language preferences to improve your user experience.

This may include, in particular:

  • GTranslate

4. How do we obtain your consent?

On your first visit to our site, a cookie management banner allows you to accept, refuse or customize your choices regarding non-essential cookies.

We use a consent management tool of the type cookie yesYou can change your preferences at any time via the cookie management module available on the website.

5. How to modify or withdraw your consent?

You can change your cookie preferences at any time via the cookie management tool available on the website.

You can also configure your browser to block all or some cookies. However, blocking strictly necessary cookies may affect the proper functioning of the site, particularly for the shopping cart, ordering process, or access to certain features.

6. Who places the cookies?

The cookies present on the site may be placed either by JAGWA Gel, as the site publisher, or through third-party providers used for audience measurement, advertising, payment, security or certain technical functionalities.

These third parties may include, in particular, Google, Meta, TikTok, Stripe, PayPal or other technical service providers related to the operation of the site.

7. How long are cookies stored?

The retention period for cookies varies depending on their purpose and nature. When consent is required, your choices are stored for a limited time in accordance with applicable regulations and the settings of our consent management tool.

8. Personal data

The use of certain cookies may result in the collection of personal data about you. To learn more about how your data is processed, please consult our privacy policy.

9. Contact us

For any questions relating to this cookie policy, you can write to us at the following address:

contact@jagwa.fr